Lynxbits Global

ABOUT US

LynxBits Global is a Process driven Contact Center, based in Nairobi-Kenya. We pride ourselves in delivering beyond our customer expectations.
Our highly experienced and specialized BPO expertise enables us to cost-effectively align practical solutions with the specific outsourcing strategies and needs of our client base.
Our management team has vast experience spanning multiple industries, effectively delivering a strong foundation of success for our clients. From our management team to the front line agents, we put our customers first.

What are the advantages of partnering with us?

We are a process driven organization, and we are always seeking ways of delivering world class services at minimized costs- which translate to our clients’ bottom line.
Our highly energized team delivers beyond our customer expectations.
Our continuous quality improvement initiatives center on our customers, and are designed to exceed industry standards.
Kenya prides itself in a workforce that is highly educated and possesses a neutral English accent. This means that the turn around time for any staffing needs is well beyond the industry standards.

Mission

Goal - To become global leaders in providing innovative solutions to our clients cost effectively and with the highest quality standards.
Process– To provide meaningful and timely reports to our clients to help them make real-time business decisions.
Quality - Ensuring the highest of quality in the shortest turnaround time and round-the-clock customer support.
Development - Continually motivate, Educate and develop our growing team of transcriptionists to apply their knowledge and expertise in delivering transcripts of excellent accuracy to the clients.